Description

Purchase Includes

• Option 1: 4 Hours | Evening Pass + Soft Drinks (room not included)
  - Drinks: Soft drinks & Juices during Dinner only
  - 20% on other drinks
• Option 2: 4 Hours | All-Inclusive Evening Pass (room not included)
  - Selected drinks: locally bottled spirits, beers, soft drinks & selected cocktails (19:00 – 22:30)
• Option 3: 8.5 Hours | All-Inclusive Evening Pass + Tea Break (room not included)
  - Selected drinks: locally bottled spirits, beers, soft drinks & selected cocktails (15:00 – 22:30)
  - Afternoon Tea Break: Pancake, tea, coffee (16:00-17:00)
• Access to swimming pool
• Light snacks for Apero (2 veg & 2 non-veg)
• Dinner Buffet (19:30 - 22:00)
• Music (20:00 - 23:00)
• Room option (15:00 - 22:00)
• 40% on Full Body Massage payable directly at the hotel (reservation required)

Details:

• Check-in: Option Nº1 & Nº2: 19:00 | Option Nº3: 14:00
• Check-out: 23:00

Condition

• Kids Club & Gym : Not operational due to the sanitary crisis
• SPA services accessible only upon pre-booking
• Wearing of a mask is compulsory in all common areas
• Customer Responsibility: It is the customers full responsibility to ensure they know the latest vaccination protocols for Mauritius and service provider
  - Fully-Vaccinated Guests: 2 doses or 1 dose of Johnson & Johnson & 1 booster dose administered by latest 04th of April 2022
  - Non-Fully-Vaccinated Guests (if applicable) 2 doses or 1 dose of Johnson & Johnson WITHOUT 1 booster should present a Negative PCR test completed within 72 hours prior to arrival
  - Non-Vaccinated Guests (if applicable) should present a Negative PCR test completed within 72 hours prior to arrival
  - Vaccination & ID cards or passports are compulsory & must be presented at the reception counter upon arrival
  - Children under 18 years old are exempted from vaccination at this time & will be allowed to stay in the hotel if accompanied by their parents or a relative (adult)
  - Latest Protocols: For more information on latest vaccination protocols contact the local authorities or service provider
• Rates may vary by date and are subject to availability
• All Customers having any food allergens & dietary restrictions should communicate to the hotel 48hrs prior to arrival
• ALERT:If you fail to declare your child when making reservation, they will not be accepted and no refund will be given.
• All extras, not included in the offer, shall be charged at check-out
• Kindly note that if you are booking more than 2 Rooms, it is the client's responsibility to call us on 210-5300/54834583 to confirm the availability
• Merchant is solely responsible to the purchaser for the care and quality of the advertised goods and services
• Mauritian ID card or Resident permit must be shown by all guests upon check-in at the hotel
• Failure to do so will entitle the Lodge to charge the current public rate
• No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed
• Cancellation Policy: Once a booking is confirmed, there are no cancellations.
• Postponement Policy: Any postponement request should be communicated at least 48-hour prior to arrival date (postponement requests are not guaranteed)
• COVID Policy: In the case of a Lockdown period/Government restriction, No refund will be applicable, your stay will be postponed or the amount will be kept as a credit as per hotel condition
• VAT: All Prices on Defideal are inclusive of VAT

Sanitary Protocols:

• Arrival / Check-in:
  - Temperature check upon arrival at Lobby’s Entrance.
  - In case a copy of ID was not provided prior to arrival, guests ID will be collected, sanitized, and scanned
  - Guests shall complete all formalities in respect of social distancing rules
  - Sanitized room keys shall be handed over to the Guests
  - Guests shall be escorted to their rooms once check-in procedures are completed
  - Hand sanitiser dispensers are available on all tables of the Lobby for Guests usage

• During your stay:
  - Rooms are sanitized prior to guest arrival
  - Your room is sanitized with chemicals recommended by the authorities on a daily basis
  - Turn down service (when applicable) upon request to minimize guest room access
  - Room service shall be upon request

• Restaurants:
  - Tables have been reduced to maintain Social Distancing norms as per the authority
  - All tables are sanitized before / after each usage
  - Food shall be served by the hotels’ cooks
  - Hand sanitisers are available in all the restaurants and restrooms

• Activities (Onsite):
  - In-house Activities – the number will be limited and upon pre-booking only
• Fitness Centre:
  - Access to the Fitness centre is upon reservation at the reception.
  - For hygiene and safety purposes, guests are invited to wipe and sanitize their sports equipment before and after usage